
How We Protect Your Property
Careful preparation is as important as the work itself. Here is what we do to look after your home, garden and neighbours.
Precautions
Before, during and after every job
Careful preparation protects your home, garden and neighbours while we work.
Survey and test patches
We check the brick, stone and mortar before we start. For cleaning and paint removal we always do a test patch first so you can see the result.
Covering and masking
Windows, doors, vents, sills, paving and planting are covered or masked with sheeting and protective film before any dusty or wet work begins.
Controlling water and dust
We use the gentlest effective method, manage run-off and residue, and keep dust down with sheeting and careful working.
Safe access
Work at height is carried out from properly erected scaffolding or suitable access equipment, set up to keep your family, visitors and the public safe.
Considerate working
We agree working hours and access with you in advance, and we are happy to let neighbours know when work is planned.
Tidy every day
We tidy up at the end of each day and leave the site clean when the job is finished, taking our waste away with us.
Protecting the brickwork itself
The wrong method can do more harm than good. The wrong cleaning method can strip the face from bricks, and hard cement mortar can trap moisture in older walls. We choose methods and materials that suit the age and type of your building.
- Lime mortar for older, softer brick and stone
- Cleaning methods chosen to protect the brick face
- New mortar protected from rain, sun and frost while it cures
- No mortar work in freezing conditions

Before we start: what we will ask you
- Where we can park, store materials and access water and power
- Whether any plants, pots or garden furniture need moving
- Whether windows near the work should be kept closed
- Whether any wall or chimney is shared with a neighbour
Any questions? Have a look at our FAQs or get in touch.
Ready to start your project?
Book a free, no-obligation site visit today.
